If you purchase Social Security disability leads or have your own digital marketing campaigns, you may find that Social Security claimants are hesitant to work with an attorney for a variety of reasons. If you’re prepared to clarify common concerns and confusion, you may find that you’re able to sign significantly more SSD cases than usual.
Confusion #1: Attorneys or Advocates are Expensive
A lot of claimants believe that they’ll need to pay an arm and a leg to work with an attorney. They have no idea that you work on a contingency basis, and your fees would only come from back pay if they’re entitled to it.
It’s very important to make sure your intake staff emphasizes that there are no up-front costs of working with your firm. When we generate Social Security disability leads, we explicitly say that they’ll have their claims evaluated by an attorney or advocate for free.
Confusion #2: Claims are Quick
A lot of claimants believe that they’ll be approved within a matter of weeks after sending in an application. While it’s certainly possible for people who qualify for a Compassionate Allowance, the vast majority of claimants will wait for at least 5 months to hear back from the SSA.
It’s important to stress how long the process takes to ensure your client doesn’t “jump ship” and start working with another attorney in the middle of his or her claim.
Confusion #3: Settlements Will be Huge
A lot of claimants believe that Social Security benefits will completely replace their past income, but the average SSDI recipient only pockets around $1,100 per month.
Being honest about the kind of payments your clients can expect based on her their work history can lessen the chance of a claimant leaving negative reviews of your firm online. If she was expecting $3,000 per month but only received $1,000, your claimant may incorrectly blame your firm for not getting her a higher monthly payment.
Confusion #4: You Can Take Every Case
Unfortunately, a lot of claimants believe that their claim is a sure-fire win, even if you know otherwise.
If your intake staff simply says, “Sorry, we can’t help you,” when they’re calling a claimant who has a case that you can’t pursue, you may have the same dilemma with Confusion #3: Claimants might write bad reviews of your firm online because you’re “unwilling” to take their cases.
Something you can ask your intake staff to do is to instead offer an alternative. For example, if you don’t take childhood SSI cases, tell the claimant that you’re more than happy to help once the child is 18. You can also refer claims you can’t take to other firms in the area who may handle SSI cases.
Supplementing Your Caseload
When you purchase Social Security disability leads, you know you’ll be connected to claimants who are seeking immediate legal assistance. While they may not be experts on the Social Security application process, they will know that you’re an invaluable resource.
To discuss our current pricing and Social Security disability lead availability today, give us a call at 617.800.0089.