Services That Come Complimentary With eGen Leads

Submitted by Deanna on Tue, 03/20/2018 - 13:04

Are you considering working with a lead provider? If so, you likely have a lot of options. eGenerationMarketing has been a leader in the digital lead space since 2009. We’ve sent millions of leads to clients across the country. If you’re weighing out your options between lead providers, here are just a couple of “bonuses” that come along with your leads, all free of charge:

Lead and Case Management Software

We offer eLuminate as a lead and case management software for clients who purchase leads in any of our areas of law. eLuminate is free for up to five members of your team. With eLuminate you can generate customized documents for electronic signature, send emails to multiple clients or contacts at once, and more.

Client Services

We pride ourselves on our stellar customer service. Our Client Services team is always available to help you answer any questions you may have about the leads you’ve received, or eLuminate. Unlike some lead providers, help from your Account Manager is always free of charge. Client Services can add additional leads to your package or adjust your campaign, help you create customizable PDFs to send for electronic signature, draft email templates, and more.

Live Transfer

We’ve found that speaking with a lead immediately gives your firm the best chance of signing a new client, which is why we created our Live Transfer feature. If you’d like, we can connect you with claimants over the phone as soon as they indicate interest in speaking with an attorney. You can set the hours you’d like live transfer calls to come through, meaning you won’t have to worry about any calls being placed unless someone is available to speak with a claimant. Live Transfer is free for all of our clients.

Custom Reports

Clients who use eLuminate have access to a wealth of data, which can be found in eLuminate’s Reports feature. Some Reports you may find useful include:

User By Conversion Date –this gives you a look at which staff members are converting leads. If one member of your intake staff isn’t pulling his or her weight, this report will tell you.
Zip Code Prefix—this report looks at how many leads you’ve converted based on a lead’s zip code. This is especially useful for Social Security disability attorneys, as it allows them to pinpoint the best ODAR office for taking cases.
Hour—this allows you to see which leads you’re converting based on the hour of the day at which they came into your office. If you’re finding that your staff isn’t converting leads between the hours of 12 and 1, you can considering staggering your team’s lunch breaks to ensure someone’s handling cases at all times.

Your Client Services representative can help you understand how to use Custom Reports in eLuminate. The most important factor for using Custom Reports is simply updating your leads in eLuminate. All of our reports are free to run, but eLuminate will need to be kept up to date for them to work!

No Long-Term Contracts or Minimums

We don’t require any of our clients to sign a long-term contract requiring them to take leads for an extended period of time, and we don’t have any purchase minimums. We understand that many firms have limited marketing budget, so we try to cater to all firms’ needs.