mab's blog

Monitor, Track and Manage All Leads

mab — Mon, 11 May 2015 13:59:32 +0000

Monitor, Track and Manage All Leads

When you purchase leads from eGenerationMarketing or any other lead provider, reporting the results of each lead in your eLuminate online lead and client management software is crucial for you to monitor, track, and manage all the leads. This will also help us improve the quality of the leads you receive, and your overall success with the service.

Marking "Lead Result" in eLuminate

To do this, you must mark the leads you wish to pursue as either “Desired” or “Signed”, based on whether you have sent out or received back a retainer document. You must also mark the disposition reason for leads that you do not wish to pursue. Once the "Lead Result" is updated to which leads you pursue and which you reject, we are able to analyze the sources that generate those leads and look at any trends that may be apparent.

For Legal Case Lead Clients

If we notice there are certain sources producing legal case leads that perform particularly well, we can increase our investment in sources that produce higher-quality case leads and reduce our investment in sources that produce lower-quality leads. By doing this, we hope that the overall quality of the legal case leads you receive will improve and that you will be able to retain a higher percentage of cases.

Infographic

Simply taking a few minutes to mark the results of your legal case leads can vastly impact your return on investment with eGenerationMarketing.

If you'd like to learn more about our client management software, eLuminate,and/or you'd like a one-on-one tutorial, please feel free to fill out a contact form and/or call us at 617.800.0089.

mab Mon, 05/11/2015 - 09:59

Average ODAR Approval Rates

mab — Tue, 14 Oct 2014 20:22:39 +0000

Average ODAR Approval Rates

The Office of Disability Adjudication and Review (ODAR) is responsible for holding hearings, issuing decisions, and reviewing appeals as part of the Social Security Administration's process for determining and individual’s eligibility to receive Social Security Disability Insurance (SSDI), as well as Supplemental Security Income (SSI) benefits. As part of this process, the ODAR oversees hearings at 168 different locations across the United States, and as of September 2014, the average wait time in the United States is 12.5 months for an SSI or SSDI hearing, while the total average time to process a case is 405 days. Overall, the nationwide average for winning a disability case at the hearing level is 44%.

The below map and table shows the weighted average approval rating by state for Social Security Disability cases nationwide. Approval data for each ODAR was compiled from www.ssa.gov/appeals/DataSets/archive/archive_data_reports.html. Please keep in mind however, that this map reflects combined average approval ratings for both fully, as well as partially approved awards. This map also reflects a weighted average, meaning that individual ODAR’s location that process a higher volume of cases were given more weight when calculating the overall average.

At eGenerationMarketing, we have been helping disability attorneys and advocates expand their practice in their desired ODAR offices for over 5 years. If you have any questions about how these statistics might affect you or your practice and/or you'd like to learn more about our Social Security Disability (SSD), feel free to contact us or give us a call at 617.800.0089 and discuss how you might leverage these numbers to your advantage.

State	ODAR	% Fully Favorably	% Partially Favorable	% Favorable
AK	ANCHORAGE	12.30%	8.40%	20.70%
AL	BIRMINGHAM	55.58%	4.72%	60.30%
AL	FLORENCE	42.46%	3.21%	45.67%
AL	MOBILE	55.89%	3.60%	59.49%
AL	MONTGOMERY	45.33%	4.40%	49.73%
AR	FORT SMITH	45.26%	3.29%	48.55%
AR	LITTLE ROCK	52.49%	5.00%	57.49%
AZ	PHOENIX	60.72%	5.15%	65.87%
AZ	PHOENIX NORTH	34.88%	6.46%	41.34%
AZ	TUCSON	53.45%	6.70%	60.15%
CA	FRESNO	38.64%	9.69%	48.33%
CA	LONG BEACH	59.02%	6.42%	65.43%
CA	LOS ANGELES DOWNTOWN	58.27%	5.61%	63.88%
CA	LOS ANGELES WEST	50.44%	3.07%	53.51%
CA	MORENO VALLEY	45.80%	8.35%	54.15%
CA	NORWALK	52.71%	9.33%	62.04%
CA	OAKLAND	62.23%	4.51%	66.74%
CA	ORANGE	42.12%	7.32%	49.44%
CA	PASADENA	52.14%	6.30%	58.45%
CA	SACRAMENTO	52.31%	7.31%	59.62%
CA	SAN BERNARDINO	45.29%	6.25%	51.54%
CA	SAN DIEGO	54.95%	12.08%	67.03%
CA	SAN FRANCISCO	53.52%	6.89%	60.41%
CA	SAN JOSE	52.23%	7.25%	59.48%
CA	SAN RAFAEL	61.27%	8.35%	69.62%
CA	SANTA BARBARA	43.08%	9.51%	52.58%
CA	STOCKTON	38.37%	11.39%	49.76%
CO	COLORADO SPRINGS	48.94%	6.26%	55.20%
CO	DENVER	48.62%	7.10%	55.72%
CT	HARTFORD	43.19%	5.44%	48.63%
CT	NEW HAVEN	46.20%	9.08%	55.28%
DC	WASHINGTON	47.96%	7.97%	55.93%
DE	DOVER	32.54%	12.89%	45.43%
FL	FORT MYERS FL	27.90%	5.58%	33.48%
FL	FT LAUDERDALE	51.22%	4.60%	55.82%
FL	JACKSONVILLE	34.06%	5.45%	39.50%
FL	MIAMI	46.54%	4.84%	51.37%
FL	ORLANDO	53.70%	7.73%	61.42%
FL	ST PETERSBURG	52.83%	7.02%	59.85%
FL	TALLAHASSEE	52.69%	6.59%	59.29%
FL	TAMPA	53.79%	4.53%	58.31%
GA	ATLANTA DOWNTOWN	49.63%	5.53%	55.16%
GA	ATLANTA NORTH	51.13%	6.72%	57.85%
GA	AUGUSTA PULLING UNIT	41.68%	2.63%	44.31%
GA	COVINGTON	51.10%	5.00%	56.10%
GA	MACON	36.40%	8.74%	45.13%
GA	SAVANNAH	50.35%	5.80%	56.15%
HI	HONOLULU	66.18%	9.29%	75.48%
IA	WEST DES MOINES	43.70%	5.05%	48.75%
IL	CHICAGO	45.64%	7.53%	53.17%
IL	EVANSTON	57.27%	7.94%	65.21%
IL	NHC CHICAGO	30.99%	4.49%	35.48%
IL	OAK BROOK	48.02%	10.81%	58.83%
IL	ORLAND PARK	49.02%	6.21%	55.23%
IL	PEORIA	29.68%	6.95%	36.63%
IN	EVANSVILLE	44.58%	6.52%	51.11%
IN	FORT WAYNE	42.42%	5.05%	47.47%
IN	INDIANAPOLIS	49.46%	4.32%	53.78%
IN	VALPARAISO IN	47.00%	6.80%	53.81%
KS	TOPEKA	30.14%	7.62%	37.76%
KS	WICHITA	36.96%	3.31%	40.27%
KY	LEXINGTON	41.93%	3.51%	45.44%
KY	LOUISVILLE	47.51%	4.92%	52.43%
KY	MIDDLESBORO	45.55%	1.75%	47.30%
KY	PADUCAH	53.00%	6.82%	59.82%
LA	ALEXANDRIA	41.95%	6.57%	48.52%
LA	METAIRIE	36.89%	5.78%	42.67%
LA	NEW ORLEANS	55.69%	7.96%	63.65%
LA	SHREVEPORT	35.63%	5.48%	41.10%
MA	BOSTON	48.31%	7.80%	56.11%
MA	LAWRENCE	56.00%	10.67%	66.67%
MA	SPRINGFIELD	35.98%	10.43%	46.41%
MD	BALTIMORE	49.78%	7.09%	56.87%
MD	NHC BALTIMORE	48.60%	6.15%	54.75%
ME	PORTLAND	58.55%	4.78%	63.33%
MI	DETROIT	43.94%	8.40%	52.34%
MI	FLINT	49.71%	9.66%	59.36%
MI	GRAND RAPIDS	38.18%	6.37%	44.55%
MI	LANSING	49.71%	5.10%	54.81%
MI	LIVONIA	54.96%	7.00%	61.96%
MI	MT PLEASANT	51.35%	5.81%	57.16%
MI	OAK PARK	53.23%	5.65%	58.88%
MN	MINNEAPOLIS	52.32%	5.96%	58.28%
MO	COLUMBIA MO	43.79%	5.79%	49.58%
MO	CREVE COEUR	57.47%	6.24%	63.71%
MO	KANSAS CITY	36.46%	5.50%	41.96%
MO	NHC ST LOUIS	44.08%	5.93%	50.02%
MO	SPRINGFIELD	32.27%	2.78%	35.05%
MO	ST LOUIS	50.61%	6.37%	56.98%
MS	HATTIESBURG	35.14%	6.98%	42.12%
MS	JACKSON	50.10%	3.99%	54.10%
MS	TUPELO	43.61%	6.11%	49.72%
MT	BILLINGS	52.69%	3.88%	56.57%
NC	CHARLOTTE	56.74%	6.03%	62.77%
NC	FAYETTEVILLE	45.64%	6.15%	51.78%
NC	GREENSBORO	59.46%	9.46%	68.92%
NC	RALEIGH	49.49%	5.79%	55.27%
ND	FARGO	48.03%	7.63%	55.66%
NE	OMAHA	60.09%	4.55%	64.63%
NH	MANCHESTER	43.57%	5.99%	49.56%
NJ	JERSEY CITY	51.31%	6.40%	57.71%
NJ	NEWARK	55.40%	7.17%	62.56%
NJ	SOUTH JERSEY	65.68%	10.71%	76.39%
NM	ALBUQUERQUE	66.48%	5.18%	71.66%
NM	NHC ALBUQUERQUE	36.39%	8.04%	44.43%
NV	LAS VEGAS	39.26%	10.56%	49.82%
NV	RENO NV	27.02%	7.42%	34.44%
NY	ALBANY	62.22%	7.63%	69.85%
NY	BRONX	49.49%	4.78%	54.27%
NY	BROOKLYN	57.58%	6.98%	64.55%
NY	BUFFALO	51.48%	6.59%	58.07%
NY	JERICHO	68.04%	4.63%	72.68%
NY	NEW YORK	51.81%	6.52%	58.34%
NY	QUEENS	62.61%	6.85%	69.46%
NY	ROCHESTER	58.13%	6.14%	64.27%
NY	SYRACUSE	49.23%	7.19%	56.42%
NY	WHITE PLAINS	43.07%	5.92%	48.98%
OH	AKRON OH	46.48%	6.48%	52.96%
OH	CINCINNATI	43.40%	5.99%	49.39%
OH	CLEVELAND	37.41%	6.17%	43.58%
OH	COLUMBUS	46.34%	7.69%	54.03%
OH	DAYTON	39.57%	6.47%	46.03%
OH	TOLEDO OH	46.25%	8.53%	54.78%
OK	MCALESTER	33.53%	4.49%	38.02%
OK	OKLAHOMA CITY	51.28%	4.93%	56.22%
OK	TULSA	49.16%	5.61%	54.76%
OR	EUGENE	44.06%	7.65%	51.71%
OR	PORTLAND OR	40.33%	7.33%	47.66%
PA	ELKINS PARK	57.14%	6.20%	63.35%
PA	HARRISBURG	49.95%	4.80%	54.75%
PA	JOHNSTOWN	51.11%	3.61%	54.72%
PA	PHILADELPHIA	52.25%	5.99%	58.24%
PA	PHILADELPHIA EAST	38.17%	5.77%	43.94%
PA	PITTSBURGH	46.25%	5.41%	51.67%
PA	SEVEN FIELDS	41.10%	7.80%	48.89%
PA	WILKES BARRE	40.20%	5.78%	45.98%
PR	MAYAGUEZ	46.36%	4.64%	50.99%
PR	PONCE	55.01%	2.04%	57.06%
PR	SAN JUAN	69.19%	2.50%	71.69%
RI	PROVIDENCE	41.24%	3.27%	44.51%
SC	CHARLESTON	46.36%	3.70%	50.06%
SC	COLUMBIA	52.11%	4.32%	56.43%
SC	GREENVILLE	56.83%	3.56%	60.38%
TN	CHATTANOOGA	60.72%	4.48%	65.19%
TN	FRANKLIN	55.82%	6.20%	62.02%
TN	KINGSPORT	63.03%	1.89%	64.92%
TN	KNOXVILLE	49.57%	2.63%	52.20%
TN	MEMPHIS	47.34%	5.06%	52.40%
TN	NASHVILLE	43.90%	6.82%	50.72%
TX	DALLAS DOWNTOWN	44.14%	7.21%	51.35%
TX	DALLAS NORTH	45.19%	6.56%	51.75%
TX	FORT WORTH	39.27%	6.94%	46.21%
TX	HOUSTON NORTH	40.80%	5.90%	46.71%
TX	HOUSTON-BISSONNET	37.36%	4.32%	41.68%
TX	RIO GRANDE VALLEY	31.66%	8.22%	39.88%
TX	SAN ANTONIO	35.82%	6.06%	41.88%
UT	SALT LAKE CITY	58.37%	7.64%	66.01%
VA	CHARLOTTESVILLE	35.94%	6.11%	42.05%
VA	NHC FALLS CHURCH	38.33%	8.08%	46.41%
VA	NORFOLK	45.26%	7.30%	52.56%
VA	RICHMOND	42.87%	9.00%	51.87%
VA	ROANOKE	50.86%	6.98%	57.84%
WA	SEATTLE	33.39%	6.71%	40.11%
WA	SPOKANE	63.02%	4.50%	67.51%
WA	TACOMA	56.28%	6.02%	62.30%
WI	MADISON	38.20%	10.84%	49.04%
WI	MILWAUKEE	31.02%	9.30%	40.32%
WV	CHARLESTON	49.64%	4.25%	53.89%
WV	HUNTINGTON	38.05%	4.09%	42.14%
WV	MORGANTOWN	35.57%	5.21%	40.78%

mab Tue, 10/14/2014 - 16:22

Social Security Disability (SSD) Lead ROI Infographic

mab — Fri, 13 Jun 2014 15:41:43 +0000

Social Security Disability (SSD) Lead ROI Infographic

When trying to determine success with online Social Security Disability lead generation, it is crucial to consider your Cost-Per-Case. Although the retention rate may be lower than that of other forms of advertising, such as TV or print, the leads are priced in a way that you can still achieve a very attractive case acquisition cost. As illustrated, out of 200 Social Security leads at $25 per lead, if only 9 turn into fee-generating cases, it costs only $556 to acquire a fee-generating case.

It is important to know your Cost-Per-Case (CPC) as it is a key metric in evaluating the overall return on your investment. Since the Return On Investment (ROI) is calculated by taking the dollars won per case minus the cost to acquire that case and dividing that by the cost to acquire the case, the smaller your CPC, the larger your return will be. Assuming you were able to achieve a CPC of $556, and the average fee won is $3000, you would see $4.40 in profit returned for every $1 spent, or an ROI of 440%. This would mean that you would make $22,000 of profit for every $5000 spent.

mab Fri, 06/13/2014 - 11:41

eGen News - March 2014

mab — Wed, 02 Apr 2014 18:58:08 +0000

eGen News - March 2014

Free Book for Helping Your Social Security Practice

If you have not already received one, submit a ticket to request a complimentary copy of Taking the Lead: Leveraging Online Lead Generation to Grow Your Social Security Practice. This book, authored and published by eGenerationMarketing, takes a comprehensive look at online lead generation for Social Security law practices, and also contains many useful tips for helping with your follow-up effort. Like the above presentation, if your firm practices Social Security law, it can be of great benefit to peruse a copy.

mab Wed, 04/02/2014 - 14:58

eGen News - February 2014

mab — Wed, 05 Mar 2014 16:53:17 +0000

eGen News - February 2014

Additional Questions on Web Form

We greatly appreciate client feedback and are always looking for ways to deliver leads of the highest quality thus, we are exploring the possibility of adding additional questions to the web form that claimants fill out and want to hear what you think. For our clients purchasing Social Security Disability leads, you can click the below link, and select which question you would most like to see added to the web form filled out by the claimants. Which question would you like added to the web form?

Visit Us at the Upcoming NADR Conference

Representatives from eGenerationMarketing will be in attendance at NADR's 14th Annual Social Security Law Conference, held March 13th - 15th, 2014 at the Mandarin Oriental in Washington, D.C. Feel free to stop by our booth and speak with a representative from our company. We'd love to hear any feedback or questions you may have regarding our service. If you have not already received one, we would also welcome the opportunity to provide a demonstration of our eLuminate Client Management System.

mab Wed, 03/05/2014 - 11:53

eGen News - January 2014

mab — Tue, 04 Feb 2014 14:59:22 +0000

eGen News - January 2014

Greetings and welcome to 2014! We hope you had a wonderful New Year and are just as excited about 2014 as we are here at eGenerationMarketing. With the turn of the calendar, we already have had some exciting developments.

Lead Reply Address Is Now Claimant's Address

Previously, when you received a lead in your inbox, the default "reply to" e-mail address was mailer@egenerationmarketing.com. This could have caused trouble for those who desired the ability to quickly send a reply e-mail to the claimant upon receiving the lead. We have since updated our system, so now when you receive a lead and reply to the e-mail notification in your inbox, the "reply to" e-mail address is automatically populated with the e-mail address that the claimant provides. This is but one step that can help save time in during your follow-up effort.

Live-Transferring Available for PI/WC leads

Although the primary means for generating the leads you receive is still by potential claimants completing a web-form and submitting their information online, every so often a potential claimant will call into our office seeking representation for their claim. We are now able to conduct live transfers of these call-ins to the clients in our network. If you purchase Personal Injury and/or Workers' Compensation leads and would like to become eligible to receive these live-transfer leads, submit a ticket. Keep in mind, however, that a very large majority of your leads will still be generated in the traditional manner via web form submission.

mab Tue, 02/04/2014 - 09:59

eGen News - December 2013

mab — Fri, 20 Dec 2013 14:29:37 +0000

eGen News - December 2013

Happy Holidays from eGenerationMarketing

From everyone here at eGenerationMarketing, we would like to extend to you our most heartfelt wishes for a happy holiday and a wonderful New Year. Be happy, be merry, and stay safe.

Just as a reminder, our office will be closed on December 25th, as well as on January 1st. If on those days you require immediate assistance with any issue, please submit a ticket request.

Text leads are now abridged

When we first unveiled the delivery of leads via text message several months ago, some clients reported that important information was being truncated or delivered in multiple text messages. In order to make your follow-up process as streamlined and efficient as possible, we have now abridged the text leads to contain crucial information, and to be sent in one single text message.

How did we do this year?

2013 has been a very exciting year for eGenerationMarketing. In addition to seeing continued growth in our Social Security, Personal Injury, and Workers' Compensation markets, 2013 also saw the unveiling of our eLuminate Client Management System. With all of these exciting happenings from this previous year, we are looking forward to what exciting things 2014 has in store for eGenerationMarketing and the clients we serve.

As we look forward in anticipation to the coming year, we would love to hear back from you, our clients, on your experience this past year with eGenerationMarketing. Let us know what we did well, and let us know how we could have served you better.

If you can, please take a few minutes to complete a quick survey. We greatly value your feedback and would love to hear back from you.

mab Fri, 12/20/2013 - 09:29

eGen News - November 2013

mab — Wed, 04 Dec 2013 17:03:46 +0000

eGen News - November 2013

Wishing You a Happy Thanksgiving

On behalf of all of us at eGenerationMarketing, we want to wish you a safe, restful, and happy Thanksgiving. As a reminder, our office will be closed on Thursday, 11/28/2013 and Friday, 11/29/2013 in observance of the Thanksgiving holiday. If you require immediate assistance with your account, please submit a support request here.

Help Us Help You: Marking Converted Leads

At eGenerationMarketing, we constantly strive to provide our clients with the highest quality leads possible. As part of our ongoing efforts, you can help increase lead quality by marking converted leads in your online eLuminate Client Management account. It takes only a few seconds and would be an enormous help for us. Marking the converted leads allows us to monitor which campaigns are delivering the best leads for clients. We can then maximize our investment in the high-performing sources, which can translate to better leads for your firm. If you are unsure how to mark the leads, you can click here to submit a request to have instructions sent.

Speaking of eLuminate...

Have you been taking advantage of our eLuminate Client Management system? If not, eLuminate is a great solution to help streamline workflow, improve efficiency, and increase your conversion rate with leads. By tracking your progress, working faster, and managing your practice more efficiently , using eLuminate can help increase profit for your practice. In addition to using eLuminate for document generation, emailing features, and electronic signatures, you can also use eLuminate to track employee progress, sort cases by status, project firm revenue, and much more. If you are interested in learning more, please call 617.800.0089 or submit an online ticket to schedule a time for a free, one-on-one tutorial to learn how using eLuminate can benefit your practice.

mab Wed, 12/04/2013 - 12:03

eGen News - October 2013

mab — Wed, 20 Nov 2013 15:49:36 +0000

eGen News - October 2013

Introducing eLuminate Client Management

You may have noticed that your Portal account has a fresh new look to it. Earlier this month, we released the eLuminate Client Management System, and all existing accounts were converted to the enhanced eLuminate accounts. Don't worry: All your previous lead data is still there.

What is eLuminate?

eLuminate is an online client management system that bridges lead retention and case management. Offering unparalleled flexibility, accessibility, and usability, eLuminate allows you to track your progress, work faster, and manage your practice more efficiently.

How can eLuminate help me?

In addition to its document generation, emailing features, and electronic signature functionality, all of which will save you time, eLuminate can track employee progress, sort cases by status, project firm revenue, and much more. More efficiency and transparency can mean more profit for your practice.

What is the cost?

That's the best part! If you purchase leads from eGenerationMarketing, you have five free user accounts for eLuminate. If you are not currently purchasing leads from eGenerationMarketing, you have access to one free user account with the eLuminate software. Any additional user costs $30/month per user. We never charge installation fees, upgrade fees, and always offer free support.

Want to learn more?

Schedule a free, one-on-one tutorial to learn how eLuminate can help your firm obtain higher profits. Please contact 617.800.0089 or submit an online ticket to schedule a time convenient for you.

mab Wed, 11/20/2013 - 10:49

eGen News - September 2013

mab — Wed, 25 Sep 2013 19:31:40 +0000

eGen News - September 2013

Introducing eLuminate Client Management

The moment which we have been awaiting has finally arrived. After three years of development, we will be unveiling eLuminate Client Management by eGen at the Social Security Conference in San Diego.

eLuminate represents the natural evolution of our online Client Portal from a lead management system to a client management system. Offering unparalleled flexibility, accessibility, and usability, eLuminate furnishes both solo practitioners and larger law firms with the tools needed to run their practices more efficiently and more profitably.

We will be holding a live demonstration of the software on October 10, 2013 at 12:00 PM at the Manchester Grand Hyatt San Diego. You can register here. Space will be limited to the first thirty registrants.

Join Us for Cocktails in San Diego

We will be exhibiting at the upcoming Social Security Conference in San Diego, which will be held at the Manchester Grand Hyatt San Diego on October 9-12. We invite you to stop by our booth to let us know how we can better service the needs of your firm. Our booth will be located on the left-hand side of the Manchester Foyer, if you are facing the Manchester Terrace.

We will also be hosting a complimentary cocktail reception on October 9, 2013 from 5:30 PM until 8:00 PM. Simply stop by our booth to pick up your tickets.

September Portal Tip: Add a Custom Field

Custom fields are what make the eGen Client Portal so powerful. While you are welcome to use the "out-of-the-box" version of the Portal, adding custom fields allows you to tailor the Portal to the specific goals of your firm. You can add text fields, paragraph fields, radio buttons, select lists, and date fields. Adding a custom field is easy and can help you start capturing the data needed to make your firm more effective at retaining cases.

Simply click Settings --> Custom Fields to add a custom of field of your choosing. If you need assistance, please feel free to submit a support ticket, and we will be more than happy to assist.

mab Wed, 09/25/2013 - 15:31